04 Call Center Officer (Flexible shift work)

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Company profile



ASKAP ASSET MANAGEMENT CO., LTD. is one of the pioneers in online foreign exchange and indices trading industry offering its investment advice and services to individuals and institutional clients worldwide. We provide premier multi-bank liquidity feeds, fast execution speeds and flexible leverage options, marking us a unique industry leader in Cambodia. 

Job title: 04 Call Center Officer (Flexible shift work)

Job details

Job code:
Salary Type: Negotiable
Minimum salary: 0
Maximum salary: 0
Job type: Full-Time
Location: Phnom Penh
Category: Operations

Duties and responsibilities:

·             Receive call from customers from both call and email;

·             Provide assistance to customer on inquiry of company’s services;

·             Handle customer compliant and dispute resolution and call log;

·             Provide customer service to staff and escalate the issue to involved party if required;

·             Ensure every issues and complaints to be solved and customers satisfy; and

·             Prepare daily/monthly report on complaints and solutions.

Job requirements:

·         Able to work on flexible shift work;

·         At least finished high school or under graduate;

·         Giving priority to candidate experienced working in Casino;   

·         Effective and professional communication skill;

·         Complaint management and problem solving skill;

·         Able to speak English, and it is very advanced if can speak Chinese; and

·         Understanding of computer skill (Ms. Word & Excel).

ASKAP ASSET MANAGEMENT CO., LTD. offers very competitive remuneration and career opportunities to the right candidate such as annual oversea trip, monthly incentive, and Chinese New Year bonus.

Interested candidates, please submit your CV and cover letter to the E-mail address below or directly to the following company address. Only shortlisted candidates will be contacted for interview.

Address: Building#20, 15th floor, St. 217, Sangkat Veal Vong, Khan 7Makara, Phnom Penh, Cambodia.

Contact Person: HR Department

Mobile: 092 899 923/ 016 899 923



Status: Approved
Publish date: 2017-07-17
Expiry date: 2017-07-31
Premium job: No
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